Understanding Refugee Protection in Canada
A refugee claim, also known as an asylum application, is a formal request for protection made by individuals who cannot return to their home country due to a well-founded fear of persecution. This persecution must be based on specific grounds recognized under international law. Canada is a signatory to the 1951 Refugee Convention and has a proud tradition of providing safety to those fleeing danger.
The refugee protection system in Canada operates through the Immigration and Refugee Board of Canada (IRB), an independent tribunal that evaluates claims. Making a claim is a right protected under both Canadian and international law—you don't need permission to seek safety.
Who Qualifies for Refugee Protection?
To be recognized as a refugee in Canada, you must demonstrate that you face persecution or risk to your life based on one or more of the following grounds:
- Race: Discrimination or violence based on your racial or ethnic background
- Religion: Persecution for your religious beliefs or practices, including atheism
- Nationality: Targeting based on your national origin or statelessness
- Political Opinion: Threats due to your actual or perceived political views
- Membership in a Particular Social Group: Including persecution based on sexual orientation, gender identity, gender-based violence, or family membership
Additional Protection Grounds
Even if you don't meet the Convention refugee definition, you may still qualify as a "person in need of protection" if returning home would expose you to:
- Risk of torture
- Risk to life
- Risk of cruel and unusual treatment or punishment
Why MTK Immigration Services?
Asylum applications are among the most complex and emotionally challenging immigration matters. Our specialized expertise makes a critical difference. We are authorized representatives with the Immigration and Refugee Board of Canada, which means we can represent you at your refugee hearing—a pivotal moment in your claim.
Our founder's personal experience as an immigrant, combined with our team's cultural competence and trauma-informed approach, enables us to provide not just legal representation but genuine understanding. We've walked alongside hundreds of refugees through their darkest moments and celebrated with them when protection was granted.
Our Comprehensive Asylum Services
From the moment you contact us through to the final decision on your claim, we provide:
- Initial Assessment & Strategic Planning: We evaluate your situation, explain the asylum process clearly, and develop a tailored strategy for presenting your claim effectively
- Basis of Claim (BOC) Form Preparation: This critical document tells your story. We help you articulate your experiences thoroughly while ensuring all legal requirements are met
- Evidence Gathering & Documentation: We guide you in collecting supporting evidence, including country condition reports, expert opinions, medical records, and personal documents
- Hearing Preparation: Through practice sessions, we prepare you for the questions you'll face, helping you feel confident and ready to present your testimony
- Full Representation at IRB Hearings: We stand beside you at your hearing, presenting legal arguments, questioning witnesses, and ensuring the Board understands your case
- Follow-up & Settlement Support: After a positive decision, we assist with next steps including permanent residence applications and connections to settlement services
The Asylum Process Timeline
Understanding what to expect helps reduce anxiety during an already stressful time. Here's how the refugee claim process typically unfolds:
1. Making Your Claim (Day 1)
You can make a refugee claim at a Canadian port of entry or from within Canada at an Immigration, Refugees and Citizenship Canada (IRCC) office. You'll receive documentation confirming your claim and information about next steps.
2. Eligibility Determination (Within 3 Business Days)
Officials determine if your claim is eligible to be referred to the IRB. Most claims made in Canada are eligible, though some exceptions apply under the Safe Third Country Agreement or if you have another form of protection in Canada.
3. Submitting Your Basis of Claim (15 Days)
You must submit your completed BOC form and supporting documents. This is where our expertise is invaluable—this document forms the foundation of your entire case.
4. Preparing for Your Hearing (Several Months)
During this period, we work intensively on strengthening your case, gathering evidence, and preparing you for the hearing. Processing times vary but typically range from 8 to 24 months depending on the complexity of your claim and the IRB's workload.
5. The Refugee Hearing
Your hearing before an IRB member is your opportunity to tell your story in detail. You'll testify under oath, answer questions, and present evidence. With our representation, you'll have legal support throughout this process.
6. Decision
You'll typically receive the decision orally at the end of your hearing, with written reasons following. If your claim is accepted, you can apply for permanent residence. If refused, we can discuss appeal options or alternative immigration pathways.
Essential Documentation for Your Asylum Claim
Building a strong asylum case requires careful documentation. We help you gather and organize:
- Identity documents (passport, national ID, birth certificate)
- Evidence of persecution (police reports, medical records, photographs, threats received)
- Country condition information showing patterns of persecution in your home country
- Witness statements from individuals who can corroborate your account
- Expert opinions (psychological assessments, cultural expert reports when relevant)
- Proof of membership in the persecuted group (religious documents, political party records, etc.)
- Any previous immigration documents or refusals
Don't worry if you don't have all documents immediately. We understand that refugees often flee quickly without the luxury of gathering paperwork. We'll work with what's available and help obtain additional documentation where possible.
Special Considerations for Vulnerable Claimants
Some refugee claimants have experienced trauma that makes standard interview processes difficult. The IRB recognizes this and provides accommodations for vulnerable persons, including survivors of torture, sexual violence, or trafficking. We're experienced in requesting appropriate accommodations such as testimony by video, same-gender interpreters, or support persons present during hearings.
We also connect clients with trauma counseling and mental health support services. Your wellbeing matters, and healing is part of building a new life in safety.
Your Rights as an Asylum Seeker
While your claim is being processed, you have important rights in Canada:
- Work Authorization: Most claimants receive a work permit, allowing you to support yourself while awaiting your hearing
- Interim Federal Health Coverage: Access to essential healthcare services
- Education: Children can attend school; adults may access settlement language classes
- Legal Representation: You have the right to be represented by a lawyer or authorized immigration consultant at no cost to the government (though you're responsible for legal fees)
- Interpretation: All hearings are conducted with professional interpretation in your language
Why Specialized Refugee Representation Matters
Statistics show that represented claimants have significantly higher success rates than those who navigate the system alone. This isn't just about filling out forms—it's about presenting a compelling legal argument, gathering the right evidence, and helping you communicate your story effectively under stressful circumstances.
Our 20+ years of experience with the IRB means we understand what Board members are looking for, how to address concerns, and how to present your case in the strongest possible light. We know the law, we know the process, and we know how to win protection for our clients.
Taking the First Step
If you're in Canada and fear returning home, or if you're already navigating the refugee claim process, reach out to us today. Your initial consultation will help us understand your situation and explain exactly how we can help. We offer services in English and French, and we work with professional interpreters for all other languages.
You've already shown tremendous courage by seeking safety. Let us walk the rest of this journey with you.

